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If The problem persists, I'd advise here is to try and do a hard reset on the printer and make sure that the printer is related directly to the wall outlet instead of to your surge protector.
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With all the printer turned on, unplug it from the power source. Hold out for around 60 seconds, then plug it back in and switch it on.
When your printer includes a built-in cleaning utility, obtain it throughout the user interface or even the HP Smart app. Operate the cleansing cycle after which check out printing once again.
Briefly disable your firewall or antivirus software program and take a look at scanning once again.When the scan is effective, configure your firewall or antivirus settings to permit scanning through the HP software package.
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This seems like a feasible hardware failure Along with the printhead OfficeJet Pro 6960 or maybe the printer itself. Nonetheless, I might advise you are trying these steps right here:
If the printer recognizes the printhead but prints improperly, you'll be able to check out working a printhead cleansing utility from the printer’s control panel or perhaps the HP software in your Laptop or computer.
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Your account also permits you to connect with HP aid a lot quicker, accessibility a private dashboard to handle all your equipment in one place, perspective warranty information, scenario status and more.
Together with the printer turned on, disconnect the power twine from your rear from the printer and also unplug the facility cord with the wall outlet.